All the actions pertaining to an application form is shown in the routing history. This shows the type of action (submitted, approved, rejected etc.) with the user name, date and time, transaction id.
 
Reports are automatically created based on the form submission and status. There are 3 types of reports:
  • In-process reports (the forms which are not yet completed/approved)
  • Completed (Completed forms)
  • Analytical reports (an user can create own reports based on parameters)
  •  
    Normal User role can be summarised as under
  • submit forms to their approver or completer according to their privileges.
  • save forms as draft and reopen from drafts.
  • forward forms to their approver or completer according to their privileges.
  • approve forms and send to their approver or completer according to their privileges.
  • complete forms and send to submitter according to their privileges.
  • reject forms and send to submitter according to their privileges.
  • delete information from Inbox, Sent or Draft folder and send to trash folder.
  • Records can be restored from trash bin and can be physically deleted
  •